Official Policy

Responsible Gaming
at 6egame

6egame is committed to making sure every Pakistani player enjoys our platform safely and within their personal limits. We believe that gaming should always be a fun, controlled, and voluntary activity — never a source of financial stress or harm.

21+ Only
Self-Exclusion Tools
Deposit Limits
24/7 Support
Licensed Platform
Play Safe 6egame Cares
21+

Strictly 21 and Above Only. The 6egame platform is exclusively available to players who are 21 years of age or older. We enforce mandatory CNIC-based age verification for every account. Any player found to be under the age of 21 will have their account immediately suspended, all gameplay voided, and deposited funds returned in accordance with our regulatory obligations. We take underage gambling extremely seriously — zero exceptions.

How 6egame Keeps You Protected

From Karachi to Lahore, every 6egame player deserves a safe, fair, and transparent gaming environment. Here are the core pillars of our responsible gaming programme.

Age Verification (21+)

Every new 6egame account must pass mandatory CNIC-based identity and age verification before any real-money play is permitted. We do not allow anyone under 21 to access casino games, PSL cricket betting, or slots on our platform — full stop.

Deposit Limits

Set daily, weekly, or monthly deposit limits in PKR directly from your 6egame account settings. Once a limit is in place, it takes effect immediately. Increasing a limit requires a mandatory 24-hour cooling period to ensure the decision is considered.

Session Time Alerts

6egame lets you configure session time reminders so you receive an on-screen notification when you have been playing for a set duration. Whether you set an alert for 30 minutes or 2 hours, these gentle nudges help you stay aware of how long you have been gaming.

Self-Exclusion

If you feel your gaming is getting out of control, our self-exclusion tool lets you lock your account for a chosen period — from 24 hours all the way to permanent exclusion. During a self-exclusion, you cannot reverse the decision until the period expires. No questions asked.

Reality Checks

Reality check notifications remind you how much time has passed and how much you have wagered during the current session. These prompts encourage you to pause and reflect on whether you want to continue, take a break, or log out entirely.

24/7 Support in Urdu & English

Our dedicated responsible gaming support team is available around the clock in both Urdu and English. If you are in Islamabad, Faisalabad, or anywhere else in Pakistan, help is always just a message away at [email protected].

Take Control When You Need To

6egame's self-exclusion programme is one of the most important tools we offer. It is designed for players who feel that gambling is no longer a form of entertainment and has started to cause concern. Activating self-exclusion is simple, immediate, and confidential.

During the exclusion period, your account is locked from all gaming activity, and you will not receive any promotional emails or bonus offers from 6egame. We will also flag your profile to our marketing systems to prevent any accidental contact.

To activate self-exclusion immediately, contact our support team at [email protected] with the subject line "Self-Exclusion Request". Your account will be locked within one hour of confirmation.
24-Hour Cooling Off

A short break when you feel you need to step away. Your account is inaccessible for a full 24 hours — a helpful pause for impulsive moments or emotional play.

7-Day Exclusion

Take a full week away from the platform. This option is ideal if you notice yourself chasing losses or spending more than you had planned over recent sessions.

30-Day Exclusion

A meaningful month-long break that gives you space to reflect, seek support if needed, and return to the platform only when you feel genuinely ready to play responsibly.

Permanent Exclusion

For players who decide they no longer wish to gamble, permanent self-exclusion closes your 6egame account for good. This decision cannot be reversed. Your wellbeing always comes first.

Warning Signs of Problem Gambling

Recognising the early warning signs of problem gambling is the first step towards getting help. If any of the following sound familiar, please reach out to our support team or a professional counselling service.

Chasing LossesContinuing to gamble in an attempt to win back money you have already lost, often leading to larger bets and deeper losses.

Gambling Beyond Your BudgetRegularly wagering more than you can comfortably afford to lose, or using money set aside for essential expenses like rent or groceries.

Difficulty StoppingFeeling unable to walk away from a game even when you want to, or repeatedly breaking promises to yourself about quitting.

Lying About GamblingHiding the extent of your gambling activity from family members or friends in Lahore, Karachi, or wherever you are based in Pakistan.

Borrowing to GambleTaking loans, using credit, or borrowing money from others specifically to fund gambling sessions rather than meeting financial obligations.

Neglecting ResponsibilitiesAllowing gambling activity to interfere with work, studies, family time, or other important commitments and relationships.

Gambling to CopeUsing gambling as a way to escape stress, anxiety, depression, or personal problems rather than as a form of entertainment.

Restlessness When Not PlayingFeeling irritable, anxious, or unsettled when you are not gambling, or constantly thinking about the next gaming session.

You are not alone. Problem gambling is a recognised condition, and effective help is available. If you identify with three or more of the warning signs above, we strongly encourage you to activate self-exclusion on 6egame and speak with a qualified counsellor. Contact us at [email protected] and we will guide you to appropriate resources.

Is Your Gambling Still Under Control?

Honest self-reflection is a powerful tool. Take a moment to go through the questions below. There are no right or wrong answers — this is purely for your own awareness. If several of these questions resonate with your current experience, it may be time to reach out for support.

  • 1

    Have you ever felt the need to bet more and more money in order to get the same feeling of excitement from gambling?

  • 2

    Have you ever had to lie to people close to you about how much time or money you spend on gambling?

  • 3

    Has gambling ever caused serious problems with your finances, work, studies, or personal relationships?

  • 4

    After losing money gambling, do you feel a strong urge to return as soon as possible to win back what you lost?

  • 5

    Have you ever gambled as a way to escape personal problems, stress, or feelings of depression and anxiety?

  • 6

    Have you ever tried to cut back on your gambling but felt unable to follow through on that decision?

What to do next: If you answered "yes" to two or more of these questions, we encourage you to take a break. Use our self-exclusion tool, set deposit limits, or contact our support team at [email protected] for a confidential conversation about your options.

Steps to Regain Control

If you have decided that you need to step back from gambling, here is a straightforward path to getting the support you need through 6egame's responsible gaming programme.

  • 1
    Acknowledge the Concern

    Recognising that gambling may have become a problem is the single most important step. It takes honesty and courage, and it is the foundation of everything that follows.

  • 2
    Contact 6egame Support

    Reach out to our team at [email protected] with the subject "Responsible Gaming Help". Our trained agents will respond within hours, in Urdu or English, whichever you prefer.

  • 3
    Activate Self-Exclusion or Set Limits

    Choose the tool that fits your situation — a cooling-off period, deposit limit, session time cap, or full self-exclusion. We will apply your chosen restriction immediately.

  • 4
    Seek Professional Support

    For deeper support, we encourage players to consult a qualified counsellor or mental health professional. 6egame can direct you to relevant resources available to Pakistani players.

  • 5
    Return Only When Ready

    If and when you decide to return to 6egame after an exclusion period, our team will conduct a brief wellbeing check before reactivating your account to ensure you are in a healthy place to play.

Tips for Healthy Gaming Habits

Responsible gaming is not just about avoiding harm — it is about building habits that keep gambling fun, sustainable, and firmly within your control. These practical tips are designed for everyday Pakistani players who want to enjoy 6egame's cricket betting, slots, and live casino games without letting it get out of hand.

21+
Strict age
requirement enforced
24/7
Support available
in Urdu & English
4
Self-exclusion
period options
100%
Confidential
support guaranteed

Decide how much money in PKR you are comfortable spending before you open the 6egame app. Think of it the same way you would budget for entertainment — a cinema outing or dinner in Lahore. Once that budget is used up, close the session. Never dip into savings, rent money, or funds earmarked for household expenses.
  • Use 6egame's deposit limit feature to enforce your budget automatically.
  • Treat every deposit as money spent, not as an investment to grow.
  • Review your transaction history weekly to stay aware of your actual spending.

Long, uninterrupted gaming sessions can cloud judgment and lead to decisions you would not make with a fresh mind. Use 6egame's session time alerts to get reminded every hour. Take regular breaks — stand up, have a chai, and step away from the screen. Time management is just as important as money management when it comes to responsible gaming.
  • Set a hard stop time before your session begins and stick to it.
  • Enable session reminders in your 6egame account settings.
  • Avoid late-night or fatigue-driven gaming sessions entirely.

The golden rule of responsible gambling is this: gambling is entertainment, not a reliable source of income. Casino games and sports betting have a built-in house edge, which means the odds always favour the house over the long run. Enjoy the thrill of a PSL cricket bet or a spin on Gates of Olympus for the experience it provides — any winnings are a bonus, not an expectation.
  • Never rely on gambling winnings to cover living expenses.
  • Accept losses as the cost of entertainment, like a movie ticket.
  • If you start feeling pressure to win, it is a clear signal to take a break.

Transparency with people you trust is a powerful safeguard. If your family knows you enjoy occasional online gaming, they can offer perspective if they notice any changes in your behaviour or finances. Secrecy is often one of the first warning signs that gambling has become a problem. Having an open, honest conversation with a trusted person removes the shame and creates accountability.
  • Be honest with family about the time and money you spend gaming.
  • Ask a trusted friend to check in on your gaming habits periodically.
  • Do not let gambling become an isolated, hidden activity.

Chasing losses is perhaps the most dangerous pattern in gambling behaviour. It occurs when a player increases their bets or plays longer in an attempt to recover money already lost. This almost always makes the situation worse. If you have had a losing session, close 6egame, step away, and come back another day with a fresh budget — not with the intention of recovering what you lost.
  • Accept that all losses are final — do not try to win them back in the same session.
  • Log out immediately if you notice yourself increasing bet sizes out of frustration.
  • Use 6egame's loss limits feature to cap your maximum loss per session.

6egame Support Contacts

Whether you need to activate self-exclusion, adjust your deposit limits, or simply have a confidential conversation about your gaming habits, our responsible gaming team is here for you around the clock. All communications are handled with complete discretion.

Direct Support Channels
Responsible Gaming Email [email protected] — use subject line "Responsible Gaming Help"
Live Chat Support Available 24/7 directly from your 6egame account dashboard
Self-Exclusion Requests Email or live chat — account locked within 1 hour of confirmation
Language Support Full support available in both Urdu and English for all Pakistani players
Response Time Responsible gaming requests are prioritised — response within 2 hours

Our Regulatory Commitments

6egame operates under an internationally recognized gaming license, which requires us to uphold strict responsible gaming standards as a condition of that license. Our responsible gaming programme is not optional — it is a regulatory obligation that we take seriously.

International Gaming License

6egame operates under an internationally recognized gaming license. Responsible gaming compliance is a mandatory regulatory requirement — not an optional feature.

Fair Play Certification

All games on 6egame use certified Random Number Generators (RNG) to ensure every outcome is genuinely random and completely fair for all players.

Player Data Protection

All responsible gaming requests, self-exclusion records, and support conversations are stored with strict confidentiality and never shared with third parties.

Play Responsibly with 6egame

Join Pakistan's most trusted gaming platform and experience cricket betting, premium slots, and live casino — all with the safety tools you need to stay in control.

21+ only. Gambling involves risk. Play responsibly. Not available where prohibited by law.